Meet Our Team

Pamela Carlson

Pamela Carlson
Office Manager

A founding member of Charles Medical group, Pamela has been Dr. Charles’ Administrative right had since day one.

As the Office Manager, Pamela handles everything from the day-to-day operations, to managing staff and all of the financials. Her attention to detail keeps everything in perfect order and truly makes the CMG world go round. She is a trusted confidante and friend to all at CMG.


Alexia Donovan

Alexia Donovan
Patient Coordinator

After starting her aesthetic career in 2008, Alexia has worked with Charles Medical Group in some capacity, be it marketing, consulting, coordination, since the beginning. She returned to CMG full-time in 2014 as our exclusive Patient Coordinator. From your initial consultation to several years post-op, Alexia is your point of contact. She provides every patient her personal cell phone number, believes each patient is unique in their hair restoration goals and enjoys creating long-term relationships with patients.


Jenny Brito

Jenny Brito
Office Administrator

Originally from Dominican Republic, Jenny has landed in Florida by way of New Jersey.
Having been with CMG since 2018, Jenny is the first voice you will hear on the phone and the first face you will see when arriving. From checking patients in to taking photos and assisting with patient care, Jenny strives to make each patient feel important and at home with a warm smile and a friendly conversation.


Jenny

Jenny
Senior Hair Transplant Technician

Trained by Hair Transplant Pioneer Dr. Constantine Chambers, Jenny has worked alongside Dr. Charles as his right hand for over 19 years. Patients consistently comment on how warm, caring and knowledgeable Jenny is and we could not agree more. She plays a pivotal role in our surgical team at Charles medical group.


Haley Feinstein

Haley Feinstein
Senior Hair Transplant Technician

Haley has been performing hair transplants for over 18 years, 17 of them right here at Charles Medical Group. She is bubbly, bright and comforting. In fact, patients continuously comment on how at ease they feel while chatting with her during their procedure as it helps take their mind off of things. Haley is an integral part of CMG and says her favorite part of this career path has been seeing the restored confidence in so many patients, both men and women alike.


Roberto Chong

Roberto Chong
Senior Hair Transplant Technician

Robert is one of our top-notch Hair Transplant Technicians assisting Dr. Charles on each case from start to finish. He is our go-to guy for everything, always willing to help with whatever needs to be done and always goes the extra mile. He is a true perfectionsist when it comes to his craft and we could not do it without him.


Follow us @drglenncharles
Contact Us
I agree to the Terms of Use*